Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to provide excellent customer service.
HTML5 is compatible with Windows using Chrome, Firefox and Internet Explorer 9 or higher,
Mac OS X and Apple iPads IOS7 or higher.
Microsoft Silverlight is compatible with Windows using Firefox and Internet Explorer 8 or higher and Mac OS X using Firefox and Safari.
Please note, Silverlight is no longer compatible with Google Chrome.
£30.00 + VAT
Price is per person. Discounts are available for group bookings.
Please be advised all courses expire within 1 year from the date of purchase.
Call 0151 647 1057 for more details.