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Duty of Candour

Course Overview

The publication in 2013 of the Francis report heralded many changes within the health and social care sectors. The drive to improve transparency and openness became key performance indicators. The need to provide assurance for our customers that everything that can be done to keep them safe in our care was being done became a fundamental requirement of day-to-day practice. In this course, you will cover:

  • The differences between ‘statutory’ and ‘individual’ Duty of Candour
  • Recognising a ‘Notifiable Safety Incident’
  • Various levels of harm and associated actions
  • The disclosure process for Notifiable Safety Incidents
  • What is good practice when carrying out Duty of Candour
  • The correct terminology


HTML5 is compatible with Windows using Chrome, Firefox and Internet Explorer 9 or higher, Mac OS X and Apple iPads IOS7 or higher.


£8.00 + VAT

Price is per person. Discounts are available for group bookings.

Please be advised all courses expire within 1 year from the date of purchase.

Call 0151 647 1057 for more details.


Soft Skills