Course Overview

Everyone wants to work in an environment in which they feel safe and supported, and in which the potential for conflict is understood and managed properly. Studying this course will enable you to make your contribution to establishing a workplace culture in which negative conflict becomes unacceptable without stifling the creative conflict of ideas that drives organisations forward. In this course, you will learn:

• How good communication can assist in the management of conflict
• How to recognise and identify the signs of conflict and what steps you can take to resolve conflicts at work

Compatibility

HTML5 is compatible with Windows using Chrome, Firefox and Internet Explorer 9 or higher, Mac OS X and Apple iPads IOS7 or higher.

Purchase

£20.00 + VAT

Price is per person. Discounts are available for group bookings.

Please be advised all courses expire within 1 year from the date of purchase.

Call 0151 647 1057 for more details.

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